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We’d love to! Head over here to find out all about us. For any further information, simply get in touch with our Community Happiness Team!

We&#x2019;d love to! Head over <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/about-boody" rel="noopener noreferrer" target="_blank">here</a> to find out all about us.&#xA0;For any further information, simply get in touch with our <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a>!

Can you tell me about Boody?

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Our products are crafted from organically grown, supremely soft bamboo viscose. Head over here to find out all the benefits of bamboo clothing. For any further information, simply get in touch with our Community Happiness Team!

Our products are crafted from organically grown, supremely soft bamboo viscose.Head over <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/benefits-of-bamboo" rel="noopener noreferrer" target="_blank">here</a> to find out all the benefits of bamboo clothing.For any further information, simply get in touch with our <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a>!

What are the benefits of bamboo?

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We’d love to! Head over here to find out all about our signature blends. For any further information, simply get in touch with our Community Happiness Team!

<p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);">We&#x2019;d love to! Head over <a class="fr-green fr-strong" href="https://boody.com.au/pages/our-fabrics" rel="noopener noreferrer" style="box-sizing: inherit; background-color: transparent; color: green; text-decoration: none; cursor: pointer; transition: color 200ms linear 0s; font-weight: 700;" target="_blank">here</a> to find out all about our signature blends.&#xA0;<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);">For any further information, simply get in touch with our <a class="fr-strong fr-green" href="https://www.boody.com.au/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a>!

Can you tell me more about your fabrics?

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Our products are crafted in China, Vietnam, or India. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how our factory workers are treated, and of the responsible ...

Our products are crafted in China, Vietnam, or India.We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how our factory workers are treated, and of the responsible approach we take to manufacturing with minimal environmental impact.&#xA0;Our <a class="fr-green fr-strong" href="https://cdn.shopify.com/s/files/1/0814/7533/files/2022_05_Boody_Code_of_Conduct_Website_Use.pdf?v=1652332892" rel="noopener noreferrer" target="_blank">Code of Conduct</a> is readily available to everyone, simply scroll down on our website. This has been signed by all of our suppliers ensuring they both adhere to and align with our processes.For any further information, simply get in touch with our <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a>!

Where is Boody made?

If your question isn't covered, we'll kindly invite you to fill out our Contact Form, and someone will be in touch with you soon to assist.

We're here to help 9am - 5pm, Monday - Friday (Sydney time, excluding Public Holidays).

To speak with one of our Customer Happiness Team members, please select "Request A Phone Call" as your enquiry subject via our Contact Form, and include your phone number and a brief description of your enquiry.

Account

Rewards

Boody Australia

Sustainability & Ethics

What payment methods do you accept?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

What is your Exchange/Return Policy?

Can I return a Bra?

Can I return a Sale item?

Are returns free of charge?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

I returned my item(s), how long does it take for my exchange/return to be processed?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns, Exchanges, & Refunds

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Will I be charged duties/customs fees on international orders?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?