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Rewards

Boody Australia

Our products are crafted in China, Vietnam, or India.We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how our factory workers are treated, and of the responsible approach we take to manufacturing with minimal environmental impact.&#xA0;Our <a class="fr-green fr-strong" href="https://cdn.shopify.com/s/files/1/0814/7533/files/2022_05_Boody_Code_of_Conduct_Website_Use.pdf?v=1652332892" rel="noopener noreferrer" target="_blank">Code of Conduct</a> is readily available to everyone, simply scroll down on our website. This has been signed by all of our suppliers ensuring they both adhere to and align with our processes.For any further information, simply get in touch with our <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a>!

Our products are crafted in China, Vietnam or India. We hold all of our suppliers to the highest standards for environmental and labour practices and are proud of how our factory workers are treated, and of the responsible approach we take to manufacturing with minimal environmental impact. Our About Us page can be found here, and Our Processes page can be found here.
If you'd like to know more, we'll kindly invite you to contact our Community Happiness Team.

Where is Boody made?

Sustainability & Ethics

What payment methods do you accept?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

What is your Exchange/Return Policy?

Can I return a Bra?

Can I return a Sale item?

Are returns free of charge?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

I returned my item(s), how long does it take for my exchange/return to be processed?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns, Exchanges, & Refunds

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Will I be charged duties/customs fees on international orders?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

Shipping & Delivery

What is the Goodness Corner?

How do I join the Goodness Corner?

What are the three tiers?

Goodness Corner Terms and Conditions

How do I redeem Comfort Coins?

How can I earn Comfort Coins?

How do I track my Rewards History?

How does Refer A Friend work?

How does the Upload A Receipt function work?

Can I transfer my coins between stores?

Can I update the email address associated with my Goodness Corner account?

The Goodness Corner

What is Boody sizing like?

Underwear Size & Fit

Bras & Bralettes Size & Fit

Clothing Size & Fit

Lounge & Sleepwear Size & Fit

Unisex Sweats Size & Fit

Socks Size & Fit

Baby Size & Fit

Size & Fit

How do I find out the fabric composition of a Boody product?

How do I wash my Boody?

How do I wash my Boody Period & Leak-proof underwear?

Helpful Tips: Washing Padded Bras

Helpful Tips: Panty Liners

Helpful Tips: Removing Universal Label

Product Care

Can you tell me about Boody?

What are the benefits of bamboo?

Can you tell me more about your fabrics?

Can I find Boody in a store?

My question isn’t covered!

General

Where is Boody made?Updated 19 days ago