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Gifting Boody is a beautiful gesture 🎁Gift Cards can be purchased for any occasion here. Our Gift Cards are delivered by email, aligning with our environmentally friendly practices...

Gifting Boody is a beautiful gesture &#x1F381; Gift Cards can be purchased for any occasion <a class="fr-green fr-strong" href="https://www.boody.com.au/products/e-gift-card" rel="noopener noreferrer" target="_blank">here</a>.&#xA0;Our Gift Cards are delivered by email, aligning with our environmentally friendly practices. They include instructions for redemption during the checkout process.&#xA0;The Gift Card&apos;s balance will remain valid for 24 months from the issue date, providing the flexibility to utilise across multiple orders if desired.&#xA0;To purchase a Gift Card:&#xA0;<ol><li style="font-size: 16px;">Select the value (and quantity if more than 1), then click &#x2018;Send As A Gift&#x2019;.</li><li style="font-size: 16px;">A pop-up will appear where you can choose to send via Email, IM (Instant Message), or Print-at-home.</li><li style="font-size: 16px;">You can then enter the recipient&#x2019;s name, email address, and an optional personalised message. You can also choose to send the Gift Card now, or at a later date.</li></ol>From there, click &#x2018;Add To Cart&#x2019;, and complete checkout as usual!

Do you sell Gift Cards?

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If the Gift Card’s balance remains unused within 30 days of the original purchase, kindly reach out to our Community Happiness Team and provide them with your order number...

If the Gift Card&#x2019;s balance remains unused within 30 days of the original purchase, kindly reach out to our Community Happiness Team and provide them with your order number.&#xA0;Our Team will be able to assist you by disabling the Gift Card, and initiating a refund back to the original payment method.

Can I get a refund for a gift card purchased?

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Currently, this feature is unavailable - apologies for the limitations on our end. If you would like to enquire about your balance, simply get in touch with our Community Happiness Team!

Currently, this feature is unavailable - apologies for the limitations on our end.&#xA0;If you would like to enquire about your balance, simply get in touch with our <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/help-center?hcUrl=%2Fen-US%2Fcontact" rel="noopener noreferrer" target="_blank">Community Happiness Team</a>!

How can I find out the balance of my gift card?

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As per Australian regulations, Gift Cards are valid for up to three years from the purchase date. Coupons and/or discounts cannot be applied toward Gift Card purchases...

As per Australian regulations, Gift Cards are valid for up to three years from the purchase date.&#xA0;Coupons and/or discounts cannot be applied toward Gift Card purchases. You can however redeem a coupon or discount in conjunction with a Gift Card when placing an order.&#xA0;Gift Cards purchased from <a class="fr-green fr-strong" href="https://boody.com.au" rel="noopener noreferrer" target="_blank">boody.com.au</a> can only be redeemed on <a class="fr-green fr-strong" href="https://boody.com.au" id="isPasted" rel="noopener noreferrer" target="_blank">boody.com.au</a>.

Gift Card Terms and Conditions

If your question isn't covered, we'll kindly invite you to fill out our Contact Form, and someone will be in touch with you soon to assist.

We're here to help 9am - 5pm, Monday - Friday (Sydney time, excluding Public Holidays).

To speak with one of our Customer Happiness Team members, please select "Request A Phone Call" as your enquiry subject via our Contact Form, and include your phone number and a brief description of your enquiry.

Account

Rewards

Boody Australia

Gift Cards

What payment methods do you accept?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

What is your Exchange/Return Policy?

Can I return a Bra?

Can I return a Sale item?

Are returns free of charge?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

I returned my item(s), how long does it take for my exchange/return to be processed?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns, Exchanges, & Refunds

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Do you offer express shipping?

Will I be charged duties/customs fees on international orders?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

Shipping & Delivery

What is Boody sizing like?

Underwear Size & Fit

Bras & Bralettes Size & Fit

Clothing Size & Fit

Lounge & Sleepwear Size & Fit

Unisex Sweats Size & Fit

Socks Size & Fit

Baby Size & Fit

Size & Fit

How do I find out the fabric composition of a Boody product?

How do I wash my Boody?

How do I wash my Boody Period & Leak-proof underwear?

How do I care for my Boody Vegan Silk?

How do I care for my Boody FreeMesh™?

Helpful Tips: Washing Padded Bras

Helpful Tips: Panty Liners

Helpful Tips: Removing Universal Label

Product Care

Can you tell me about Boody?

What are the benefits of bamboo?

Can you tell me more about your fabrics?

Where is Boody made?

Sustainability & Ethics

Can I find Boody in a store?

My question isn’t covered!

General

What is the Goodness Corner?

How do I join the Goodness Corner?

What are the three tiers?

Goodness Corner Terms and Conditions

How do I redeem Comfort Coins?

How can I earn Comfort Coins?

How do I track my Rewards History?

How does Refer A Friend work?

How does the Upload A Receipt function work?

Can I transfer my coins between stores?

Can I update the email address associated with my Goodness Corner account?

The Goodness Corner

Account & Rewards