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We’re a global brand and hope there can be a Boody stockist near you no matter where on our beautiful planet you are! To find out, head to our Store Locator here. Please note that our stockists are independent, and only offer a limited...

We&#x2019;re a global brand and hope there can be a Boody stockist near you no matter where on our beautiful planet you are!&#xA0;To find out, head to our <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/store-locator" rel="noopener noreferrer" target="_blank">Store Locator here</a>.Please note that our stockists are independent, and only offer a limited style, colour, and size range, and we sadly aren&apos;t able to verify their inventory on our end.If you&#x2019;re after a particular product, we recommend that you call a store to ensure the product you&apos;re after is in stock.Please also note that purchases from our stockists are subject to their returns/exchanges policy, which we have no control over - best to ensure you review this with the store prior to purchasing.Alternatively, you can shop the entire Boody collection online.&#xA0;

Can I find Boody in a store?

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If your question isn't covered, we'll kindly invite you to fill out our Contact Form here, and someone will be in touch with you soon to assist.

If your question isn&apos;t covered, we&apos;ll kindly invite you to fill out our <a class="fr-green fr-strong" href="https://www.boody.com.au/pages/help-center?hcUrl=%2Fen-US%2Fcontact" id="isPasted" rel="noopener noreferrer" target="_blank">Contact Form here</a>, and someone will be in touch with you soon to assist.

My question isn’t covered!

If your question isn't covered, we'll kindly invite you to fill out our Contact Form, and someone will be in touch with you soon to assist.

We're here to help 9am - 5pm, Monday - Friday (Sydney time, excluding Public Holidays).

To speak with one of our Customer Happiness Team members, please select "Request A Phone Call" as your enquiry subject via our Contact Form, and include your phone number and a brief description of your enquiry.

Account

Rewards

Boody Australia

General

What payment methods do you accept?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

What is your Exchange/Return Policy?

Can I return a Bra?

Can I return a Sale item?

Are returns free of charge?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

I returned my item(s), how long does it take for my exchange/return to be processed?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns, Exchanges, & Refunds

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Will I be charged duties/customs fees on international orders?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

Shipping & Delivery

What is the Goodness Corner?

How do I join the Goodness Corner?

What are the three tiers?

Goodness Corner Terms and Conditions

How do I redeem Comfort Coins?

How can I earn Comfort Coins?

How do I track my Rewards History?

How does Refer A Friend work?

How does the Upload A Receipt function work?

Can I transfer my coins between stores?

Can I update the email address associated with my Goodness Corner account?

The Goodness Corner

What is Boody sizing like?

Underwear Size & Fit

Bras & Bralettes Size & Fit

Clothing Size & Fit

Lounge & Sleepwear Size & Fit

Unisex Sweats Size & Fit

Socks Size & Fit

Baby Size & Fit

Size & Fit

How do I find out the fabric composition of a Boody product?

How do I wash my Boody?

How do I wash my Boody Period & Leak-proof underwear?

Helpful Tips: Washing Padded Bras

Helpful Tips: Panty Liners

Helpful Tips: Removing Universal Label

Product Care

Can you tell me about Boody?

What are the benefits of bamboo?

Can you tell me more about your fabrics?

Where is Boody made?

Sustainability & Ethics