If your question isn't covered, we'll kindly invite you to fill out our Contact Form, and someone will be in touch with you soon to assist.

We're here to help 9am - 5pm, Monday - Friday (Sydney time, excluding Public Holidays).

To speak with one of our Customer Happiness Team members, please select "Request A Phone Call" as your enquiry subject via our Contact Form, and include your phone number and a brief description of your enquiry.

Account

Rewards

Boody Australia

<p>You will earn up to 1.5 coins* per each $1 spent when placing an order.</p><p>You can also earn coins by referring a friend to the Goodness Corner, signing up for SMS notifications, uploading a receipt when purchasing Boody items in-store, submitting a review, or following us on our socials.&#xA0;</p><p>* As you move up in tier, you will earn more coins per each $1 spent.&#xA0;</p><table id="isPasted" style="width: 38%; margin-right: calc(62%);"><tbody><tr><td style="width: 21.1318%;"><span style="font-size: 16px;">Bronze</span></td><td style="width: 78.7249%;"><span style="font-size: 16px;">1 coin per $1 spent</span></td></tr><tr><td style="width: 21.1318%;"><span style="font-size: 16px;">Silver</span></td><td style="width: 78.7249%;"><span style="font-size: 16px;">1.25 coins per $1 spent</span></td></tr><tr><td style="width: 21.1318%;"><span style="font-size: 16px;">Gold</span></td><td style="width: 78.7249%;"><span style="font-size: 16px;">1.5 coins per $1 spent</span><br></td></tr></tbody></table>

You will earn up to 1.5 coins* per each $1 spent when placing an order.
You can also earn coins by referring a friend to the Goodness Corner, signing up for SMS notifications, uploading a receipt when purchasing Boody items in-store, submitting a review, or following us on our socials. 
* As you move up in tier, you will earn more coins per each $1 spent.

How can I earn Comfort Coins?

The Goodness Corner

What payment methods do you accept?

What currency is the pricing on your website?

How can I use a promotional code?

I can’t use a promo code I received, what should I do?

How do I pay using a gift card and/or store credit?

Why was I charged twice when purchasing through the website?

Payments

What is your Exchange/Return Policy?

Can I return a Bra?

Can I return a Sale item?

Are returns free of charge?

How do I exchange or return an item?

What do I do if I have a faulty Boody product?

I returned my item(s), how long does it take for my exchange/return to be processed?

How can I track my return?

Can I group two or more orders under the same return?

I have an issue generating my return label, what should I do?

Returns, Exchanges, & Refunds

I haven’t received my order confirmation, what should I do?

How can I check my order status?

One of the items I received is incorrect and/or missing, what should I do?

Can I change or cancel my order?

Orders

Where is my order being sent from?

Where do you ship to?

How long does shipping take?

Can I track my order?

Can I change my delivery address?

Will I be charged duties/customs fees on international orders?

What are your shipping costs?

My order is missing/taking longer than expected, what should I do?

I missed my delivery/my tracking has updated to “delivered” but I cannot locate my parcel, what should I do?

My tracking has updated to “damaged in transit” and/or is being returned to sender, what should I do?

Shipping & Delivery

What is the Goodness Corner?

How do I join the Goodness Corner?

What are the three tiers?

Goodness Corner Terms and Conditions

How do I redeem Comfort Coins?

How do I track my Rewards History?

How does Refer A Friend work?

How does the Upload A Receipt function work?

Can I transfer my coins between stores?

Can I update the email address associated with my Goodness Corner account?

What is Boody sizing like?

Underwear Size & Fit

Bras & Bralettes Size & Fit

Clothing Size & Fit

Lounge & Sleepwear Size & Fit

Unisex Sweats Size & Fit

Socks Size & Fit

Baby Size & Fit

Size & Fit

How do I find out the fabric composition of a Boody product?

How do I wash my Boody?

How do I wash my Boody Period & Leak-proof underwear?

Helpful Tips: Washing Padded Bras

Helpful Tips: Panty Liners

Helpful Tips: Removing Universal Label

Product Care

Can you tell me about Boody?

What are the benefits of bamboo?

Can you tell me more about your fabrics?

Where is Boody made?

Sustainability & Ethics

Can I find Boody in a store?

My question isn’t covered!

General

How can I earn Comfort Coins?Updated 18 days ago